FAQ

Häufig gestellte Fragen

How do I get to the Sigmund Freud Museum?

The Sigmund Freud Museum is located only 8 walking minutes from the hotel.
The address of the museum is Berggasse 19, which was also the former apartment and office of Freud himself.
On display will be the life and work of the world-famous Austrian psychoanalyst, whose influence lives on to this day in most cultures around the world.

How can I get discounted tickets to the Vienna State Ballet?

Thanks to a cooperation with the Vienna State Ballet, our colleagues at the reception can get discounted tickets for selected performances for hotel guests.

Where can I park and where do I find a parking garage and how much is it?

Please note that the municipal short-term parking zone regulations apply throughout the 9th district.
Our employees are happy to provide you with the regulations in force.
For our hotel guests we offer parking spaces in the nearby Bauernfeldgarage at a reduced parking fee of € 23,00.
At check-in you are welcome to pick up a garage card, subject to availability.

I am traveling with my electric car – where can I charge it?

The closest place to charge your electric car is in the garage at Bauernfeldplatz. Our employees are happy to inform you about availability and costs.

What is the best way from the hotel to the city center?

Our hotel is centrally located, so you can walk to the city center in about 20 minutes.
You can also take the tram-line D, which will take you directly to the city center.
We will be happy to provide you with a map of the surroundings and a city map at the reception.

Where can I buy tickets for public transport?

You are welcome to purchase your tickets (1-ride or 24-hour) at the front desk.
Alternatively, there are ticket vending machines at every subway station, where various other tickets and season tickets are also for sale.

How do I get from the airport to the hotel?

The airport is approximately 20km away.
You have several options to get to your destination Hotel Harmonie Vienna:

 

1. With a cab:

You will find several providers in the arrivals hall of Vienna Schwechat Airport.
We will gladly arrange a pick up from the airport for you at a fixed price from € 55,00
(The price depends on the number of persons and the number and size of luggage).
Please let us know your flight details (flight number, arrival time, departure airport) and the number of people (number of pieces of luggage).

 

2. With a train:

Here you have several options.

City Airport Train (CAT) until „Wien-Mitte“. Please change there to the subway U4 in direction “Hütteldorf”. Get off at Karlsplatz and take tram-line D in the direction of “Nussdorf” until the stop “Bauernfeldplatz”. You are almost there.
Please cross Bauernfeldplatz and turn left into Liechtensteinstraße about 100m ahead. The hotel is located in the first cross street on the right, Harmoniegasse 5-7.

Railjet to Vienna main station. Please take the tram-line D in direction “Nussdorf” until the stop “Bauernfeldplatz”.

How do I reach the hotel from the main train station?

From the main station you can travel directly with the tram-line D direction “Nussdorf”. Get off at the station “Bauernfeldplatz”. You can reach our hotel in only 3 minutes by foot.

How long can I cancel free of charge?

The possibility of free cancellation depends on the individual cancellation conditions of your booking. You will find them in the confirmation of your reservation.
Our reception staff will be happy to help you with any questions you may have.

Is breakfast included in my room rate?

Breakfast is included in all bookings.

Can I bring guests for breakfast? How much does it cost?

You are welcome to invite your friends or family members to our breakfast buffet.
The price for an additional breakfast is € 28,00 per person.

I have to leave early, can I still have some breakfast?

We serve our breakfast daily from 07:00. Our Early Bird Breakfast is available from 06:30 with advance notice. Before that time we will be happy to prepare a breakfast box for you.

Where can I eat well near the hotel?

In our bistro we have a selection of small hot and cold dishes ready for you. Please ask our reception team for the menu.
In the surrounding of our hotel, the so called Servitenviertel, there are numerous excellent restaurants. There is something for every taste.
For more information and recommendations, please visit our The Harmonie Vienna app and website. In addition, our colleagues at the reception also have a map of the surroundings with recommendations for you and will be happy to assist with reservations.

Where is the nearest cash machine?

The nearest cash machine can be found in Porzellangasse.
About 3-4 minutes walk from our hotel.

Are pets allowed in the hotel?

You are welcome to bring your pet. A fee of € 16.00 per day will be charged for one pet.
However, pets are not allowed in our lounge, bistro and breakfast area.

When can I check-in, when do I have to check-out?

The room is available from 15:00 on the day of arrival and until 12:00 on the day of departure. Of course you are welcome to leave your luggage with us before check-in or after check-out.

Can I smoke in the hotel?

Our hotel is smoke free.
We do have a designated smoking area outside our main entrance.

Is there wifi in the hotel?

Free internet access is available throughout the hotel via wi-fi.
In the rooms there is also a LAN connection available.